Got a Question? We’ve Got Answers!

We don’t add additional discounts to group packages or birthday packages since they’re already discounted. We do offer a military discount for regular visits—ask in-store for today’s details.

The buffet is required for entry. Every Eat & Play package includes buffet and drink.

Sharing cards is prohibited. Each guest should use their own card.

We recommend a 2-hour window to ensure you receive your redemption code in time (often arrives sooner). Buy online: Online Store.

Nope—your online package will not expire.

With 10 or more guests on the same ticket, we offer $1 off each buffet and Ultimate Eat & Play. We don’t take same-day reservations. See Groups.

No. We’re a family-friendly, alcohol-free environment.

Yes! Our buffet includes many options, plus custom pizzas with gluten-free crust and/or vegan cheese. Explore food: Eat.

Private rooms are included in packages that offer them. See Groups or Birthdays.

Yes. After included attractions are used, attraction prices are deducted from your game card balance. Attractions typically cost ~$4.50–$7 (see in-store signage).

Yes—visit a cashier or use a kiosk in the game room. Check your balance: Card Balance.

Yes—Springtown is an attraction at both locations.
Springfield: Jump Socks are included with Springtown admission.
Tulsa: Jump Socks are not included; socks are a small additional fee and sold separately. (Waiver required—see below.)

Yes. Scan the waiver QR code in-store before jumping.

Yes—Tiny Town is designed for ages 6 and under.

Fresh salad bar, pizza (build your own available), hot dogs, tacos, pasta, soups, homestyle entrées, desserts—and unlimited Coca-Cola fountain drinks. See Eat.

Enjoy dining areas, buffet, and game room for the entirety of your visit.

We don’t provide wheelchairs, but our facilities are wheelchair-accessible.

Yes—the only outside food or drink allowed is cake or cupcakes.

Yes! Please avoid glitter, thumbtacks, silly string, wall tape, and confetti.

Of course!

Tell a cashier you’re celebrating—your honoree can spin our Incredible Prize Wheel! See Birthdays.

We accept reservations for groups of 10+ on a chosen package. Walk-ins can find open seating.

Tablecloths, plates, cups, napkins, cutlery, birthday hats, balloons, paper blowouts, and more. Ask about add-ons like piñatas!

No age restrictions—adults can be included on the package.

Primary colors (yellow, blue, red, green). Themes aren’t currently offered.

Guests not on the party package may purchase any package, including buffet access. See pricing on Eat.

Costumes are welcome if faces are visible and family-friendly. Characters may attend; if they eat, a buffet purchase is required.

Vanilla soft-serve between two large chocolate cookies with whipped topping and an edible logo. About a medium pizza in size, serves up to 16. Add for $14.99 (subject to change).

Same buffet selection with unlimited fountain drinks. See Eat for highlights.