Gotta a question? Check our FAQ to get a quick and easy answer! If you still don’t see your answer call us at 888-944-7657 or fill out the form below!

Question Answer
Do you offer military discount for groups? We do not offer additional discounts for group packages and birthdays as they are already discounted. We do offer a military discount for regular visits.
Can I just do games and not eat/purchase a buffet? The buffet is required for entry, however a buffet and drink is included on every package.
Can we share game cards? Sharing cards is prohibited.
Do we have to purchase the online packages 2 hours in advance? A two hour window is advised to ensure that you receive the redemption code for your purchase in time. Codes may send sooner, but may take up to two hours.
When purchasing an online package, do they expire? No, you can never purchase them too early and they do not expire.
We are planning on having over 10 guests with us in about an hour, what special rates do you offer? With 10 or more guests on the same ticket we offer $1 off of each buffet and Ultimate Eat and Play. We do not take same-day reservations.
Do you serve alcohol? No.
Do you have options suitable for vegan, vegetarian, gluten-free or other dietary restrictions? Our large buffet has options for people with many dietary needs! Customers are able to enjoy any items that traditionally suit them as well ordering custom pizzas with gluten-free crust and/or with vegan cheese.
View our full allergen chart here
Is there a charge for a private room? Private rooms are included in the price of packages that offer them.
Can we use a game card for attractions? Yes. If your package includes attractions, once you have used all of them, the price of the attraction will be deducted from your game card amount. Attractions usually cost somewhere between $4.50 and $7 with their prices listed on the attraction.
Can we reload a card? Yes! See a cashier or use one of our kiosks in the game room.
Is Springtown in Tulsa/Springfield included as an attraction? Yes! Socks are a small additional fee.
Does Springtown require a waiver? Yes! You can find the QR Code for the waiver in-store.
Do you offer any games for toddlers? Yes, we offer a tiny town designated for 6 years and under to play.
What does the buffet include? We offer a fresh salad bar, hot dogs, tacos, pasta, soups, homestyle foods, desserts, and of course, pizza.
How long are we allowed to stay/play/eat? You have access to the general dining areas, the buffet, and the game room for the entirety of your visit. Which is completely up to you!
Do you provide wheelchairs? We do not provide wheelchairs, however, we do make accommodations for those needing wheelchair accessibility.

Birthday Questions

Question Answer
Can we bring in a cake? Yes, the only outside food or drink we do allow is cake or cupcakes.
Can we bring in decorations even if we do not have a party scheduled? Yes! Please do not use any glitter, thumbtacks, silly string, tape, or confetti as they may damage the room.
Can we bring in goody bags/party bags and presents? Of course!
What do you do for guests who are celebrating a birthday with less than 10 guests? As you are purchasing your package, let a cashier know that you are celebrating a birthday so the honoree can spin our Incredible Prize Wheel!
We do not want to do a birthday package, can we just reserve tables? We accept reservations for groups of 10 or more on a chosen package. We also accept walk-ins if you would like to come in and find your own seating.
What supplies do you provide for parties? We will set tables up for your guests complete with tablecloths, plates, cups, napkins, cutlery, birthday hats, balloons, paper blow outs, and more! Plus we offer a variety of add-ons, like piñatas, to enhance the experience.
The website says parties are for 10 people, what ages are considered “kids?” We do not have any age restrictions, adults can be included in the package.
What color(s)/themes do you decorate rooms/tables with? We decorate with primary colors like yellow, blue, red, and green. We currently do not offer themes.
How much do adults have to pay to enter with a birthday party? If you have party guests that are not included on your party package, they are able to purchase any package we offer including a buffet. Find appropriate pricing on our Buffet page.
Can children wear costumes? Yes, as long as their face is visible and is deemed family friendly.
Can we bring a character to a party? Yes, a buffet purchase is required for them to enter if they eat.
What is an Ice Cream Cookie Cake? One layer of vanilla soft serve sandwiched between two large chocolate cookies topped with whipped topping and an edible logo wishing a happy birthday! This is about the size of a medium pizza, serves up to 16 guests and can be added to any birthday package for $14.99!
What does the buffet include? We offer a fresh salad bar, hot dogs, tacos, pasta, soups, homestyle foods, desserts and, of course, pizza! All buffets include unlimited drinks from our Coca Cola fountains.

Plan Your Next Party With Us

Perfect place for group and corporate events!

All groups love Incredible Pizza from field trips to church gatherings, and even knitting circles!

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