Guest Code of Conduct

To ensure a safe, enjoyable, and family-friendly experience for all guests, America’s Incredible Pizza Company maintains the following Guest Code of Conduct. Your entry into our facility signifies your agreement to follow these guidelines.

General Rules

  • Paid Admission Required – Entry requires a paid buffet or package for guests age 3 and older.
  • Supervise Children – Parents and guardians must supervise children under 12 at all times.
  • Follow Staff Instructions – Our team members are trained to provide a safe and enjoyable environment. Please follow all posted and verbal directions.
  • Respect Age & Height Restrictions – Some attractions have posted height, weight, or age limits for safety.
  • Keep It Clean – Dispose of trash properly and help maintain a clean and welcoming environment.
  • No Running or Rough Play – Running, pushing, horseplay, or unsafe behavior is not permitted.
  • No Loitering or Skating – Skateboards, scooters, and similar devices are not allowed inside the facility.
  • No Smoking or Vaping – Smoking, tobacco use, and e-cigarettes are prohibited inside and within 20 feet of entrances.
  • No Weapons or Illegal Substances – Weapons, firearms, and illegal drugs are strictly prohibited on the premises.
  • Lost or Stolen Items – We are not responsible for lost, broken, or stolen personal items.

Buffet & Dining Area Rules

  • Use a Clean Plate for Each Visit – A new, clean plate must be used for every trip to the buffet.
  • No Sharing Between Paying & Non-Paying Guests – Only guests with a valid buffet wristband or receipt may enjoy the buffet.
  • Serve Food Responsibly – Take only what you reasonably plan to eat to minimize food waste.
  • No Food Removal – Food and drinks must be enjoyed inside the facility and cannot be taken to-go.
  • Children Require Supervision – Children must be assisted by an adult when serving themselves at the buffet.
  • Leave Used Dishes on Tables – For food safety, please leave plates and utensils on your table or at bus stations.

Games & Attractions

  • Respect Play Time – Be considerate of others waiting for their turn on games or attractions.
  • No Climbing or Misuse of Equipment – Equipment should only be used as intended. Climbing or hanging on games or structures is not permitted.
  • Follow Posted Rules – Each attraction may have unique safety rules that must be followed at all times.

Guest Conduct & Behavior

  • Respect Others – Behavior that is disorderly, disruptive, threatening, or offensive will not be tolerated.
  • No Harassment or Intimidation – Physical or verbal harassment, shouting, or offensive language is prohibited.
  • Appropriate Dress Required – Guests must wear shirts and shoes at all times. Inappropriate or offensive clothing is not permitted.
  • Service Animals Only – Only trained service animals assisting guests with disabilities are permitted inside.
  • No Unauthorized Soliciting – Distribution of flyers, petitions, or promotional materials without written consent is prohibited.

Privacy & Safety

  • Security Cameras in Use – Video surveillance is in place throughout the facility to ensure safety and security.
  • Photography & Media – By entering, guests grant permission for their image and/or voice to be recorded and used by America’s Incredible Pizza Company for marketing and security purposes.
  • Right to Refuse Service – We reserve the right to refuse admission or remove any guest who violates this policy without refund or liability.