Guest Code of Conduct

To ensure a safe, enjoyable, and family-friendly experience for all guests, America’s Incredible Pizza Company maintains the following Guest Code of Conduct. Your entry into our facility signifies your agreement to follow these guidelines.

General Rules

Paid Admission Required – Entry requires a paid buffet or package for guests age 3 and older.
Supervise Children – Parents and guardians must supervise children under 12 at all times.
Follow Staff Instructions – Our team members are trained to provide a safe and enjoyable environment. Please follow all posted and verbal directions.
Respect Age & Height Restrictions – Some attractions have posted height, weight, or age limits for safety.
Keep It Clean – Dispose of trash properly and help maintain a clean and welcoming environment.
No Running or Rough Play – Running, pushing, horseplay, or unsafe behavior is not permitted.
No Loitering or Skating – Skateboards, scooters, and similar devices are not allowed inside the facility.
No Smoking or Vaping – Smoking, tobacco use, and e-cigarettes are prohibited inside and within 20 feet of entrances.
No Weapons or Illegal Substances – Weapons, firearms, and illegal drugs are strictly prohibited on the premises.
Lost or Stolen Items – We are not responsible for lost, broken, or stolen personal items.

Buffet & Dining Area Rules

Use a Clean Plate for Each Visit – A new, clean plate must be used for every trip to the buffet.
No Sharing Between Paying & Non-Paying Guests – Only guests with a valid buffet wristband or receipt may enjoy the buffet.
Serve Food Responsibly – Take only what you reasonably plan to eat to minimize food waste.
No Food Removal – Food and drinks must be enjoyed inside the facility and cannot be taken to-go.
Children Require Supervision – Children must be assisted by an adult when serving themselves at the buffet.
Leave Used Dishes on Tables – For food safety, please leave plates and utensils on your table or at bus stations.

Games & Attractions

Respect Play Time – Be considerate of others waiting for their turn on games or attractions.
No Climbing or Misuse of Equipment – Equipment should only be used as intended. Climbing or hanging on games or structures is not permitted.
Follow Posted Rules – Each attraction may have unique safety rules that must be followed at all times.

Guest Conduct & Behavior

Respect Others – Behavior that is disorderly, disruptive, threatening, or offensive will not be tolerated.
No Harassment or Intimidation – Physical or verbal harassment, shouting, or offensive language is prohibited.
Appropriate Dress Required – Guests must wear shirts and shoes at all times. Inappropriate or offensive clothing is not permitted.
Service Animals Only – Only trained service animals assisting guests with disabilities are permitted inside.
No Unauthorized Soliciting – Distribution of flyers, petitions, or promotional materials without written consent is prohibited.

Privacy & Safety

Security Cameras in Use – Video surveillance is in place throughout the facility to ensure safety and security.
Photography & Media – By entering, guests grant permission for their image and/or voice to be recorded and used by America’s Incredible Pizza Company for marketing and security purposes.
Right to Refuse Service – We reserve the right to refuse admission or remove any guest who violates this policy without refund or liability.