Guest Code of Conduct
To ensure a safe, enjoyable, and family-friendly experience for all guests, America’s Incredible Pizza Company maintains the following Guest Code of Conduct. Your entry into our facility signifies your agreement to follow these guidelines.
General Rules
- Paid Admission Required – Entry requires a paid buffet or package for guests age 3 and older.
- Supervise Children – Parents and guardians must supervise children under 12 at all times.
- Follow Staff Instructions – Our team members are trained to provide a safe and enjoyable environment. Please follow all posted and verbal directions.
- Respect Age & Height Restrictions – Some attractions have posted height, weight, or age limits for safety.
- Keep It Clean – Dispose of trash properly and help maintain a clean and welcoming environment.
- No Running or Rough Play – Running, pushing, horseplay, or unsafe behavior is not permitted.
- No Loitering or Skating – Skateboards, scooters, and similar devices are not allowed inside the facility.
- No Smoking or Vaping – Smoking, tobacco use, and e-cigarettes are prohibited inside and within 20 feet of entrances.
- No Weapons or Illegal Substances – Weapons, firearms, and illegal drugs are strictly prohibited on the premises.
- Lost or Stolen Items – We are not responsible for lost, broken, or stolen personal items.
Buffet & Dining Area Rules
- Use a Clean Plate for Each Visit – A new, clean plate must be used for every trip to the buffet.
- No Sharing Between Paying & Non-Paying Guests – Only guests with a valid buffet wristband or receipt may enjoy the buffet.
- Serve Food Responsibly – Take only what you reasonably plan to eat to minimize food waste.
- No Food Removal – Food and drinks must be enjoyed inside the facility and cannot be taken to-go.
- Children Require Supervision – Children must be assisted by an adult when serving themselves at the buffet.
- Leave Used Dishes on Tables – For food safety, please leave plates and utensils on your table or at bus stations.
Games & Attractions
- Respect Play Time – Be considerate of others waiting for their turn on games or attractions.
- No Climbing or Misuse of Equipment – Equipment should only be used as intended. Climbing or hanging on games or structures is not permitted.
- Follow Posted Rules – Each attraction may have unique safety rules that must be followed at all times.
Guest Conduct & Behavior
- Respect Others – Behavior that is disorderly, disruptive, threatening, or offensive will not be tolerated.
- No Harassment or Intimidation – Physical or verbal harassment, shouting, or offensive language is prohibited.
- Appropriate Dress Required – Guests must wear shirts and shoes at all times. Inappropriate or offensive clothing is not permitted.
- Service Animals Only – Only trained service animals assisting guests with disabilities are permitted inside.
- No Unauthorized Soliciting – Distribution of flyers, petitions, or promotional materials without written consent is prohibited.
Privacy & Safety
- Security Cameras in Use – Video surveillance is in place throughout the facility to ensure safety and security.
- Photography & Media – By entering, guests grant permission for their image and/or voice to be recorded and used by America’s Incredible Pizza Company for marketing and security purposes.
- Right to Refuse Service – We reserve the right to refuse admission or remove any guest who violates this policy without refund or liability.