Our Commitment to Your Privacy

📥 Collection of Your Personal Information

We may collect personally identifiable information, such as (but not limited to):

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

We collect this information when you voluntarily provide it — for example, when you register an account, participate in a promotion, sign up for offers, contact us, or make a purchase.

We may also collect non-personal information (such as device and usage data) to operate, secure, and improve our services.

⚙️ Use of Your Personal Information

We use personal information to:

• Provide and deliver goods or services;
• Communicate with you (including service messages and promotional offers);
• Personalize your experience and improve our website and marketing;
• Conduct research, analytics, and service development;
• Comply with legal obligations and protect our rights, users, and the public.

🤝 Sharing Information with Third Parties

We do not sell, rent, or lease customer lists to third parties.

We may share information with trusted service providers who perform services on our behalf (e.g., analytics, email delivery, customer support, shipping). These partners are obligated to use the information only to provide services to us and to keep it confidential.

We may disclose information if required by law or to protect the rights, property, or safety of Incredible Pizza Company, our users, or the public.

📈 Tracking User Behavior

We may analyze pages visited and on-site interactions to understand interests, improve content, and serve relevant information and offers.

💻 Automatically Collected Information

We may automatically collect technical data such as IP address, browser type, domain names, access times, and referring website addresses. This helps us operate, secure, and improve our services.

🍪 Use of Cookies

Cookies are small text files used to remember preferences, streamline sign-in, and personalize content. Most browsers accept cookies by default; you can usually adjust settings to decline them. Doing so may limit certain features.

🔗 Links to Other Websites

Our site may link to external websites. We are not responsible for their content or privacy practices. Please review their policies when you leave our site.

🛡️ Security of Your Personal Information

We use industry-standard safeguards, including SSL encryption, to protect personal information. However, no Internet transmission or storage system can be guaranteed 100% secure.

👧 Children Under Thirteen

We do not knowingly collect personally identifiable information from children under 13. If we learn we have inadvertently collected such information, we will delete it consistent with applicable laws including COPPA.

✉️ Email Communications

We may send announcements, confirmations, surveys, and promotional messages. You can opt out of marketing emails at any time using the “Unsubscribe” link in our emails.

🧰 External Data Storage

We may store data on secure servers operated by third-party hosting providers with whom we have contracts.

💳 Payment Processing & PCI

When you make a purchase, payment information is processed by third-party payment processors. We do not store full payment card numbers on our systems. Our processors are expected to maintain compliance with applicable payment security standards (e.g., PCI-DSS) and use appropriate safeguards.

⚖️ Legal Bases for Processing (for EU/UK Visitors)

Where applicable law requires a legal basis, we rely on:

• Contract necessity (to provide requested services);
• Legitimate interests (to secure, improve, and promote our services, balanced against your rights);
• Consent (for certain marketing or cookies, where required);
• Legal obligations (to comply with law and enforce our terms);
• Vital interests (rare cases to help prevent serious harm).

🧾 Your Privacy Rights

Depending on where you live, you may have rights such as:

• Access/Know the categories and specific pieces of personal information we have collected;
• Delete your personal information;
• Correct inaccurate personal information;
• Opt-out of “sale” or “sharing” of personal information and of targeted advertising (as defined by applicable law);
• Limit use/disclosure of sensitive personal information (if collected);
• Portability (receive a copy in a portable format);
• Appeal a decision regarding your request;
• Non-discrimination for exercising your rights.

How to exercise your rights: Use the contact information at the bottom of this page. We will verify your request consistent with applicable law and respond within required timeframes. You may authorize an agent to act on your behalf where permitted.

Note: We do not knowingly sell or share personal information of consumers under 16 years of age.

🚫 “Do Not Sell or Share My Personal Information”

We do not sell personal information for money. If our use of analytics or advertising cookies is considered a “sale” or “sharing” under applicable law, you may opt out by adjusting cookie preferences in your browser and device settings and by contacting us using the details below. We will honor applicable opt-out rights.

🕵️ Do Not Track

Some browsers offer “Do Not Track” signals. Because no uniform DNT standard is widely adopted, our services do not currently respond to DNT signals. We will update this statement if standards evolve.

🗄️ Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods vary based on the type of data and our legal and operational needs.

🌐 International Users

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries. Those locations may have data protection laws that differ from those in your country. We take steps to help ensure appropriate safeguards for such transfers where required.

📝 Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page and/or communicated through other appropriate means. Your continued use of the site after changes are posted indicates acceptance of the revised policy.

📸 Media Disclosure

By entering an Incredible Pizza Company event or program, you consent to interview(s), photography, audio, and video recording and their use for promotional and other purposes by Incredible Pizza Company and its representatives. You waive any rights to payment or approval related to such materials.

📬 Contact Information

Incredible Pizza Company
909 East Republic Road
Springfield, MO 65807
Phone: 888-516-3846

To submit privacy requests or questions, please use the contact information above and specify the nature of your request.

Scope Reminder

This policy applies to https://incrediblepizza.com and Incredible Pizza Company services described herein.